Cancel subscription

If you no longer need a paid plan, you can cancel it. Cancelling returns the workspace to the Free plan. Your data stays in the workspace, but the features and limits change to those of the Free plan.

Note: Only the Workspace Owner or a Workspace Administrator can cancel the subscription. See Manage users and roles.

1

Navigate to Settings in the main menu.

2

Open the Subscription section.

3

Click Cancel subscription and confirm.

Note: The paid plan stays active until the end of the current billing period. After that, the workspace moves to the Free plan. Cancelling a plan is not the same as deleting the workspace, to remove a workspace entirely, contact support.