# Passkeys

### What is a passkey?

Passkeys are a modern replacement for passwords, offering a faster, easier, and significantly more secure way to sign in to your account. Instead of remembering complex character strings, a passkey uses cryptography and biometrics (like your fingerprint or face scan) or a simple screen lock PIN on your device (phone, laptop, etc.) to verify your identity.

### Adding a passkey to your account

{% stepper %}
{% step %}
Go to <https://secure.hippoly.com/#/account-settings/settings> or navigate to your account settings by clicking your name at the top right corner of the screen. &#x20;
{% endstep %}

{% step %}
Expand the **Passkey** section.
{% endstep %}

{% step %}
Click the `Add a passkey` button.
{% endstep %}

{% step %}
Follow the instructions on your device.
{% endstep %}

{% step %}
When a passkey is successfully added to your account it will appear in the passkey list.

<figure><img src="/files/Uxpls8HSDGYCOQKdUvVE" alt="" width="563"><figcaption></figcaption></figure>

{% hint style="info" %}
**Note:** Passkeys are an **optional, seamless addition**. They significantly enhance your sign-in speed and security, but you will always retain the option to sign in using your existing **primary sign-in method**.
{% endhint %}
{% endstep %}
{% endstepper %}

### Sign in using a passkey

{% hint style="info" %}
**Note:** To be able to sign in with a passkey you must first [add one to your user account](#adding-a-passkey-to-your-account). &#x20;
{% endhint %}

{% stepper %}
{% step %}
Go to <https://secure.hippoly.com/>
{% endstep %}

{% step %}
Click the `Sign in  with a passkey`  button and follow the instructions on your device.&#x20;

<figure><img src="/files/VMa3GAjUQytZdbSs8hTZ" alt="" width="375"><figcaption></figcaption></figure>

If the `Sign in with a passkey`  button isn't visible for you on the page, click the `Other sign-in method`  button and select **Passkey.**
{% endstep %}
{% endstepper %}

### Delete a passkey from your account

{% stepper %}
{% step %}
Go to <https://secure.hippoly.com/#/account-settings/settings> or navigate to your account settings by clicking your name at the top right corner of the screen. &#x20;
{% endstep %}

{% step %}
Expand the **Passkey** section.
{% endstep %}

{% step %}
Click the `Menu-icon`  to the right of passkey name.&#x20;
{% endstep %}

{% step %}
From the menu select the `Delete passkey` option.

<figure><img src="/files/rjRkuwGlnTr9mtXWMTAA" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}
A confirmation dialog will appear. Click the `Delete` button to confirm the deletion.

<figure><img src="/files/USiCDrA1eoL1BkVij0pf" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.hippoly.com/administration/user-account-settings/passkeys.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.