# Sign-in method

When you create your Hippoly user account, you choose a primary sign-in method that you use to access your account. This choice matters, but it isn’t permanent. You can change your primary sign-in method at any time. For improved security and convenience, we **strongly** **recommend** [adding a passkey](/administration/user-account-settings/passkeys.md) as an additional, seamless sign-in option.

### Hippoly sign-in methods

Hippoly supports several secure ways to access your account. The email and password method is protected by mandatory Two-Factor Authentication (2FA), giving you a strong level of protection against unauthorized access. In selected regions, we also support eID (Electronic Identity) sign-in for maximum convenience and compliance.

#### Currently available primary sign-in methods

* Email and pasword with 2FA
* MitID
* Swedish BankID
* Norwegian BankID
* FTN

### Change primary sign-in method

{% stepper %}
{% step %}
Go to <https://secure.hippoly.com/#/account-settings/settings> or navigate to your account settings by clicking your name at the top right corner of the screen. &#x20;
{% endstep %}

{% step %}
Expand the **Sign-in method** section.
{% endstep %}

{% step %}
Click the `Change sign-in method` button.
{% endstep %}

{% step %}
In the dialog, choose the sign-in method you want to change to and click `Continue`.

<figure><img src="/files/b2OQAkBOfvkJLeB54oHM" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
In the dialog that appears, verify your identity with your current sign-in method.&#x20;
{% endstep %}

{% step %}
In the new dialog that appears, verify your identity using the new sign-in method you have selected.&#x20;
{% endstep %}
{% endstepper %}


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