> For the complete documentation index, see [llms.txt](https://help.hippoly.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.hippoly.com/using-hippoly/direct-messages.md).

# Direct messages

## Understand Direct Messages

Direct Messages are a smarter alternative to emails and external chat tools for private conversations with individuals or small groups. Instead of scattered messages across different platforms, you can keep all communication secure, organised, and accessible directly within the Hippoly workspace.

You can [upload files and images directly in a Direct message conversation](/using-hippoly/direct-messages/files-in-direct-messages.md). Only the participants in that conversation can access the uploaded files, making it easy to collaborate in smaller groups without sharing content with the entire workspace.

**With the Hippoly mobile app** installed, you’ll always have access to your messages and receive push notifications so you never miss an important update.

**Use Direct Messages when you want to** communicate with a specific person or a smaller group. If you need to share something with your entire team it's better to use [Posts](/using-hippoly/posts.md).

<figure><img src="/files/HmE7rnCNfbBHihIj8wXY" alt=""><figcaption><p>Direct messges in Hippoly</p></figcaption></figure>

## Direct Messages FAQ

<details>

<summary>Can I delete a direct message I sent by mistake?</summary>

**Yes.**

Move your cursor over the message and click the Trash-bin-icon.  [Learn more about deletion of direct messages.](/using-hippoly/direct-messages/delete-direct-message.md)

</details>

<details>

<summary>If I send a direct message, will the recipient be notified?</summary>

**Yes.**

The recipient will receive a notification in the app and, if they have the Hippoly mobile app installed, also via a push notification. If the recipient hasn’t read the message within 10 minutes, an email notification will be sent as well. [Learn more about notifications in Hippoly](/using-hippoly/notifications.md).&#x20;

</details>

<details>

<summary>Who can see files I upload to a Direct Message conversation?</summary>

Only the participants in that specific Direct message conversation can see the files you upload there.

The files are not visible to other users in the workspace unless you move them to a Shared folder.

</details>

<details>

<summary>Can I send direct messages cross my workspaces? </summary>

**No.**&#x20;

If you want to send a message to a user or a group in a specific workspace you need to navigate to that workspace first.&#x20;

</details>


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