Files in direct messages

You can upload files and images directly to a Direct message conversation. This allows you to keep documents limited to a smaller group, instead of making them available to the entire workspace.

When you upload a file to a conversation, only the participants in that conversation can access it. This makes it ideal for focused collaboration, sensitive discussions, or early drafts that are not ready to be shared more broadly.

Why use Files in Direct Messages

Use this when:

  • You want to share information with only one person or a small group

  • You are working on a draft before sharing it with the wider workspace

  • The content should remain limited to specific participants

If the document later needs to be shared with more users, you can move the file to a Shared folder in the workspace. Once moved, it becomes accessible to all workspace users.

You can also link files from Shared folders into a Direct message conversation if you want to reference existing material without re-uploading it.

Add file to a direct message

1

Click the Add file button in the message input field.

2

To upload a file, select From your device in the menu.

To link a file from a Shared folder in the workspace, select From Hippoly.

3

You can optionally add a text before sending the message.

4

Click the Send button or press Enter on your keyboard.

Move file in conversation to a shared folder

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Note: When you move a file from a Direct message conversation to a Shared folder, the file becomes accessible to all users in the workspace.

1

Click the Files tab in the conversation panel.

2

Click the Menu-icon to the right of the file name.

3

Select the Move to shared folder menu option.

4

Select the folder you want to move to in the dialog and click the Move button.

Remove file from a conversation

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Note: If you remove a file that was uploaded directly to the conversation, it is permanently deleted.

If you remove a file that is linked from a Shared folder, the file is not deleted from the folder. It is only unlinked from the conversation.

If you delete the entire message, all files attached to that message are also removed from the conversation.

If you only want to remove a file but keep the text in the message, follow these steps.

1

Click the Files tab in the conversation panel.

2

Click the Menu-icon to the right of the file name.

3

Select the Delete menu option.