# E-signing

E-signing in Hippoly is powered by [Scrive](https://www.scrive.com/), a trusted digital signature provider, giving you a robust, seamless signing experience backed by industry-leading security standards and verified audit trails so you can sign with confidence every time.

## Understand e-Signing

### What is e-Signing?

E-signing means adding a legally recognised electronic signature to a document. Instead of a wet-ink signature, signers use a digital process to confirm their agreement. The result is legally binding in many jurisdictions and often accepted in courts just like a handwritten signature.

### Why it matters

* **Save time and costs** of printing, transporting and storing paper documents.
* **Sign from anywhere**, on any device.
* **Track status in real time** and follow up directly.
* **Keep everything in one place** inside Hippoly.

### How it works

Hippoly makes it easy to send documents for e-signing directly from your workspace. E-signing is available for documents in **PDF format**. Files that are not already PDF are automatically converted before signing starts.

When you start an e-signing process, you choose who needs to sign the document. You can include **workspace members** as well as **external parties** who are not part of the workspace, making it possible to complete agreements and approvals across organisations. The sender can also decide **how each signer should verify their identity**, for example through Swedish BankID, Norwegian BankID, Danish MitID, Finnish FTN, SMS PIN, or without additional verification, depending on requirements and the level of assurance needed. See [Signing methods](/using-hippoly/e-signing/signing-methods.md) for details on each option.

You can also control the **order of signing**. This allows you to decide whether all signers can sign in parallel or whether signing should happen in a specific sequence, for example ensuring that a chairperson or key stakeholder signs first or last. Throughout the process, Hippoly and Scrive handle secure delivery, verification, signing and audit logging, so the result is a legally reliable and traceable signed document.

<figure><img src="/files/2clooyR4El6R0Dlveivg" alt=""><figcaption></figcaption></figure>

You have **full control of the signing process** in Hippoly. You can monitor the status in real time, see who has signed and who hasn't, and send reminders to signers who have not yet completed their signing. Once all required signers have signed, Hippoly automatically stores the **signed version of the document**. See [Manage signing process](/using-hippoly/e-signing/manage-signing-process.md) for more details on tracking and managing ongoing signings.

### What can be e-signed?

Hippoly supports e-signing for three types of content, each with its own flow:

| Type                              | Where to start                                | Learn more                                                                              |
| --------------------------------- | --------------------------------------------- | --------------------------------------------------------------------------------------- |
| **Files** (PDFs, Word docs, etc.) | From the file context menu in the folder view | [Send for e-signing](/using-hippoly/e-signing/e-sign-files-and-docs.md)                 |
| **Hippoly Docs**                  | From the document editor                      | [Send for e-signing](/using-hippoly/e-signing/e-sign-files-and-docs.md)                 |
| **Meeting minutes**               | From the meeting protocol panel               | [Send meeting minutes for e-signing](/using-hippoly/meetings/e-sign-meeting-minutes.md) |

## E-signing FAQ

<details>

<summary>How long do signers have to complete the signing?</summary>

Signers have **90 days** from when the signing request is sent to complete their signature. If the signing is not completed within this period, it times out and the process must be restarted.

</details>

<details>

<summary>Can I send a signing request to someone outside my workspace?</summary>

Yes. When adding signers, you can include external parties by entering their name and email address. External signers receive an invitation by email and can sign without having a Hippoly account.

</details>

<details>

<summary>What happens to the original document after signing?</summary>

For **files**, the signed PDF replaces the original file and previous versions remain in the version history. For **Hippoly Docs**, the signed PDF is stored alongside the document, and the document status changes to Signed (read-only). For **meeting minutes**, the signed protocol is stored in the meeting folder.

</details>

<details>

<summary>Can I cancel a signing that's already in progress?</summary>

Yes. As long as the signing is still in progress, you can cancel it. See [Manage signing process](/using-hippoly/e-signing/manage-signing-process.md) for details.

</details>

<details>

<summary>What signing methods are available?</summary>

Hippoly supports Swedish BankID, Norwegian BankID, Danish MitID, Finnish FTN, SMS PIN, and signing without additional verification. See [Signing methods](/using-hippoly/e-signing/signing-methods.md) for a full overview.

</details>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.hippoly.com/using-hippoly/e-signing.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
