# Download files and folders

Users can download any file from Hippoly at any time. While all files are securely encrypted within the platform, they are never altered - meaning you can download them in their original format and structure.\
\
You can also download entire folders, or as workspace admin choose to download **all files uploaded to your Hippoly workspace** with just one click.

## Download file

#### From files list

{% stepper %}
{% step %}
Navigate to `Files` in the main menu. 
{% endstep %}

{% step %}
Go to your file and click the `Menu-icon`  to the right of the file name. 
{% endstep %}

{% step %}
Select the `Download` menu option.

<figure><img src="/files/wwFruvbaO6XUdPVaXsyr" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

#### From file preview

{% stepper %}
{% step %}
Open the file&#x20;
{% endstep %}

{% step %}
In the file preview, click the `Download` button located at top right corner.&#x20;

<figure><img src="/files/yAw6EN2fFFa39vhVLft3" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

## Download folder

{% stepper %}
{% step %}
Go to your folder and click the `Menu-icon`  to the right of the folder name.&#x20;
{% endstep %}

{% step %}
Select the `Download` menu option.

<figure><img src="/files/Lu8qT0qz9xrMTbEOoivd" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
A confirmation dialog will appear - click the `Confirm` button to start the download preparation.

<figure><img src="/files/6c8BXglWNVjl4Td53bGC" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}
A download preparation dialog will appear.&#x20;

Preparation time may vary depending on the number of subfolders and files in the folder you’re downloading.

You can safely close the dialog during this process and return later to complete the download.

<figure><img src="/files/DpqG2nZdQZ8N5hjaXlhN" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}
When the download preparation is complete, a final dialog will appear. Click the `Download` button to begin downloading the files to your computer.

<figure><img src="/files/go41BS4fpXNfQ16TEUiG" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}
The folder will be downloaded as a ZIP file. To view the folder and its contents, you’ll need to unzip (extract) the file on your computer.

* **On Windows:** Right-click the ZIP file and select **Extract All**, then choose where to save the unzipped folder.
* **On macOS:** Double-click the ZIP file, and the folder will automatically be extracted in the same location.
  {% endstep %}
  {% endstepper %}

## Download all files and folders

{% hint style="info" %}
**Note:** To perform this action, you must be either a **workspace admin** or the **workspace owner**.
{% endhint %}

{% stepper %}
{% step %}
Navigate to `Settings` in the main menu.&#x20;
{% endstep %}

{% step %}
Click the `Subscription` tab.&#x20;
{% endstep %}

{% step %}
On the **File storage** row In the **Subscription status** section click the `Download` button.

<figure><img src="/files/hijqqSmQfkM4OEhTMoRF" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
A confirmation dialog will appear - click the `Confirm` button to start the download preparation.

<figure><img src="/files/4roVScjdPqBDqTXabTA2" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}
A download preparation dialog will appear.&#x20;

Preparation time may vary depending on the number of folders and files in your workspace.

You can safely close the dialog during this process and return later to complete the download.

<figure><img src="/files/DpqG2nZdQZ8N5hjaXlhN" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}
When the download preparation is complete, a final dialog will appear. Click the `Download` button to begin downloading the files to your computer.

<figure><img src="/files/R1D5ApNP7CYrP4MaN86j" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

The folder will be downloaded as a ZIP file. To view the folder and its contents, you’ll need to unzip (extract) the file on your computer.

* **On Windows:** Right-click the ZIP file and select **Extract All**, then choose where to save the unzipped folder.
* **On macOS:** Double-click the ZIP file, and the folder will automatically be extracted in the same location.

<figure><img src="/files/ATbXD9X4KF1P4tcXxXLb" alt=""><figcaption></figcaption></figure>

The ZIP file contains three main folders:

* **Files** – includes the workspace's shared folder structure
* **Meetings** – includes all meeting folders
* **Posts** – includes all files uploaded to posts

In addition to these folders, the ZIP file also includes an **index.txt** file, which provides a complete list of all downloaded files along with their folder paths.

{% hint style="info" %}
**Download hash**

For each workspace download Hippoly stores a hash which can be used to verify the file structure and integrity in the future.&#x20;
{% endhint %}

{% endstep %}
{% endstepper %}


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